At Astravest Funding, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. The types of information we may collect include:
- Personal Information: Name, email address, phone number, business name, business address, and other contact details you provide when filling out forms or contacting us.
- Financial Information: Business revenue, time in business, bank account information, tax identification numbers, and other financial data necessary to evaluate funding applications.
- Business Information: Industry type, business structure, number of employees, and other details about your business operations.
- Technical Information: IP address, browser type, device information, operating system, referring URLs, and pages visited on our website.
- Communication Records: Records of your communications with us, including emails, phone calls, and chat messages.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and evaluating your funding applications
- Matching you with appropriate lending partners from our network
- Communicating with you about your application status and funding options
- Providing customer support and responding to your inquiries
- Improving our website, services, and user experience
- Sending you marketing communications about our services (with your consent)
- Complying with legal obligations and preventing fraud
- Analyzing usage patterns and conducting research to enhance our offerings
3. Information Sharing and Disclosure
We may share your information with third parties in the following circumstances:
- Lending Partners: We share your application information with our network of lending partners to obtain funding offers on your behalf. These partners are contractually obligated to protect your information.
- Service Providers: We work with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and improve your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.
You can control cookies through your browser settings and choose to refuse or delete cookies. However, disabling cookies may limit your ability to use certain features of our website. We use both session-based and persistent cookies for analytics, personalization, and advertising purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of sensitive data during transmission using SSL/TLS technology
- Secure storage of data on protected servers with restricted access
- Regular security assessments and vulnerability testing
- Employee training on data protection and confidentiality
- Multi-factor authentication for internal systems
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry best practices.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
- Data Portability: You can request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at support@astravest.com or call (415) 851-9291.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider factors such as:
- The nature and sensitivity of the information
- Legal and regulatory requirements
- The purposes for which we collected the information
- Whether we have an ongoing relationship with you
After the retention period expires, we securely delete or anonymize your information in accordance with our data retention policies.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by updating the "Effective Date" at the top of this policy and, where appropriate, by sending you an email notification or posting a notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
